About • Methodology • Contact
Mobile Research

Articles in This Category

Mobile is where most guests first touch a property's technology stack, and where retention outside the gaming floor gets decided. Our coverage here focuses on how deep that mobile experience actually goes: whether it is a true native app or a wrapped web view, how engagement and push tooling perform in practice, and how reliably the app holds up on real casino floor Wi-Fi.

Mobile

Casino Player Engagement Platforms

How leading platforms approach time on device, gamification, and repeat visitation.

12 min read
Mobile

Native App vs. Progressive Web App

What separates a true native casino app from a web app wrapped to look like one, and why it matters.

8 min read
Evaluation Criteria

What We Evaluate

Native app depth vs. wrapped web viewWhether core features run natively or route through a browser wrapper with native branding.
Push notification and re-engagement toolingHow segmentation-driven push actually is, versus one blast to the entire install base.
App store review and release cadenceHow frequently the app ships updates, and how it handles platform review delays.
Performance on real casino floor Wi-FiWhether the app degrades gracefully or breaks entirely under dense on-property network conditions.
Related Coverage

Where Mobile Connects

Loyalty & CRM

Loyalty & CRM

 Guest Experience

Guest Experience

See Where Mobile Fits in the Full Index

Review category weighting and how platforms compare across the complete 15-category rubric.

View the 2027 Index